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Covid-19 FAQ

Please note, all terms and conditions links on this page are for Research Assistant and Dissertation Expeditions. If you are a school student, parent or teacher, please either see your terms and conditions at https://portal.opwall.com, contact your group leader, or contact us at info@opwall.com for a copy.

How will Covid-19 impact my 2021 expedition?

Whilst there is still some uncertainty around the exact measures that will be necessary at each of our expedition locations due to Covid-19, we are fully committed to running every expedition. We’ll be in close contact with you in the months leading up to the expedition, and paying very close attention to the situation on the ground, including working with the most up to date advice on social distancing where appropriate.

It is vital that you take out appropriate travel insurance for your expedition, and we may request that our participants get a Covid-19 test prior to the start of your project. We’ll let you know if this is a requirement closer to the start point.

What happens if I cannot travel to my expedition location because of Covid-19 restrictions?

We will work with you to provide a transfer to another Opwall expedition in a different country, or transfer forward to the following year. Please see section 4 of our terms and conditions for more details.

What happens if I want to cancel my expedition rather than change location or to another year?

Our standard terms and conditions will apply, including the cancellation fees dependant on your start date. Please see section 4 of our terms and conditions for more details.

Can I change my location or start dates?

Our standard policy for changing start dates and expeditions is that you can do so freely up until the 1st of April, and this policy remains in place unless in exceptional circumstances (such as Covid-19), which would allow a transfer to another destination or date at any point before your departure. Please see section 4 of our terms and conditions for more details.

What happens if Operation Wallacea cancels my expedition?

It is very unlikely that we will outright cancel an expedition, but if this is the case we will contact you as soon as possible and offer a free transfer to another start date or expedition country.

What happens if I'm on an expedition and the country closes it's borders, or if there's a local lockdown?

If there is a lockdown while you’re on site, we will discuss with both you, the local authorities and consulates the best approach to take. This may be returning home (if feasible) or we will continue to be able to provide food, accommodation and in-country support to ensure that you stay safe and well looked after.

What happens if there is a Covid-19 outbreak within the expedition?

We will be setting out extensive additional health, safety and hygiene requirements within all of our expeditions this year. This will include, where possible, social distancing measures and isolation areas for those that are ill, or suspected of being ill. Closer to the expedition start dates we’ll be producing in-depth procedures and guidelines that you will be able to access and see.

If someone is diagnosed with Covid-19, we will act to contact both local and international health authorities, and your own insurer, and make sure to follow suitable advice. This may involve setting up areas for isolation within the expedition areas, but we will ensure that you have everything you need during that time.

Wallace House, Old Bolingbroke, Spilsby, Lincolnshire PE23 4EX, UK
| +44 (0) 1790 763194 | info@opwall.com