ABTOT

  • The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Operation Wallacea Ltd, and in the event of their insolvency, protection is provided for the following:

    1. non-flight packages commencing in and returning to the UK;
    2. non-flight packages commencing and returning to a country other than the UK; and
    3. flight inclusive packages that commence outside of the UK and Republic of Ireland, which are sold to customers outside of the UK and Republic of Ireland.

    1, 2 and 3 provides for a refund in the event you have not yet travelled.  1 and 3 provides for repatriation.  Please note that bookings made outside the UK and Republic of Ireland are only protected by ABTOT when purchased directly with Operation Wallacea Ltd.

    In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

ATOL

  • Many of the flights and flight-inclusive trips on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all trips and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Wallace House, Old Bolingbroke, Spilsby, Lincolnshire PE23 4EX, UK
| +44 (0) 1790 763194 | info@opwall.com